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Return Policy

You chose to shop with us and we are honored to be able to serve you. We value your business and understand you are our first gauge of product quality and service. We want your EscapeeJays experience to be positive in every way.


We hope that EscapeeJays products will always meet your expectations. In the event that you're unhappy with an item for any reason, we will gladly refund the purchase price or replace the item within 30 days of your order.


To Process a Return:

  • Log in to your account at escapeejays.com
  • Select your order
  • Click RETURN ITEMS, and complete the form.

You may also contact us at [email protected] or 800-409-9575.


We will grant your request promptly and courteously, remembering that your complete satisfaction is our highest goal.